Contact Highflyer Casino Support
At Highflyer Casino, we're committed to providing top-notch customer support to our Canadian players. Whether you have questions about your account, need assistance with deposits in CAD, or want to explore responsible gaming resources, our dedicated team is here to help. Discover the best ways to get in touch today.
Live Chat: Instant Help Around the Clock
Our live chat feature is the fastest way to connect with a support agent. Available 24/7, simply click the chat icon on our site to start a conversation. Perfect for quick queries on game rules, bonus terms, or technical issues. No need to wait—get real-time assistance from our trained professionals who understand Canadian gaming regulations.
Email Support for Detailed Inquiries
For more complex matters, email us at support@highflyercasino.ca. Expect a response within 24 hours. This method is ideal for account verifications, withdrawal concerns, or KYC document submissions. We prioritize your privacy and use secure encryption for all communications.
Phone Support Tailored for Canada
Call our toll-free Canadian line at 1-800-HIGHLFY (1-800-444-4539) from 9 AM to 11 PM EST. Our support staff is fluent in English and French, ensuring you feel right at home. This option suits urgent matters like payment disputes or login problems.
Help Center and FAQ Resources
Before reaching out, check our comprehensive Help Center. It covers topics like processing times for deposits, game fairness, and limits on bets. Our FAQ section addresses common questions, saving you time while promoting self-service support.
Trust, Security, and Licensing
Highflyer Casino is fully licensed by the Alcohol and Gaming Commission of Ontario (AGCO) and operates under strict Canadian regulations. All contact methods are secure, with SSL encryption protecting your data. We promote responsible gaming and partner with organizations like ConnexOntario for additional support. Your safety is our priority.
Social Media and Community Engagement
Follow us on Twitter (@HighflyerCA) or Facebook for updates and quick tips. While not for direct support, our social channels foster community and occasionally respond to simple queries.
Frequently Asked Questions (FAQ)
What are the best ways to contact Highflyer Casino?
The quickest is live chat, followed by phone or email. All are available to Canadian players.
Is support available in French?
Yes, our phone and live chat agents can assist in French to better serve Quebec and other francophone regions.
How long does it take to get an email response?
Typically within 24 hours, though urgent issues may receive faster replies.
Do I need to verify my identity to contact support?
No, but for account-specific help, KYC may be required during the conversation.
Ready to get started? Sign up today or log in to access live chat now. For immediate help, use our 24/7 live chat feature.